What this page answers
- Will my foreign credit card work? The two pages exclude different cards: the FAQ excludes China Union Pay, and the purchase guide also excludes American Express issued outside Korea. Card payment also needs 3-D authentication from your own issuer. The card exclusion
- Why can’t I see the PayPal option? It opens only when more than 180 days remain from the reservation date to the show date, and it is not available on bookings made through the Customer Center. A 10-cent fee applies and is not refunded. PayPal’s condition
- I picked the wrong payment method. Can I change it? No. The FAQ’s route is to cancel and re-book, which is only possible before the purchase due date and may incur the cancellation fee. PayPal’s condition
- How much is the booking fee, and can I get it back? The same answer carries two figures — KRW 2,000 in the answer text and KRW 3,000 per ticket in a change notice dated August 14, 2023. It is refundable until 23:59 on the day of purchase and not after. The booking fee
- My card has no 3-D authentication. What happens? The FAQ requires it for card payment here, and that check is arranged with your card issuer, not with YES24 — confirm it before the on-sale time. The card exclusion
This is the third page in a series on YES24 Global TICKET. The pages before it cover the window as a whole and then the account and the identity check; this one covers only what happens at the payment step. Cancellation charges and refund timing are on the next page.
The FAQ and the purchase guide do not exclude the same cards, so this page names which page each rule comes from.
The card exclusion depends on which page you read
The FAQ answers the question directly: credit card payment is available except for the China Union Pay card. That is the whole exclusion on that page.
The purchase guide states it differently. Its wording is that credit card — except for American Express cards issued outside of Republic of Korea and China Union Pay cards — and PayPal are available for payment.
The safe reading is that a China Union Pay card is ruled out on each page, and that the guide additionally rules out American Express cards issued outside Korea.


Whichever card you use, the FAQ adds a step: for card payment on the global site, 3-D authentication is required, and it tells you to check whether you have 3-D authentication with your card company. That check happens with your issuer, not with YES24, so it is worth doing before the on-sale time rather than during it.
PayPal has a condition that has nothing to do with your account
PayPal is available, the FAQ says, only if there are more than 180 days left from the reservation date to the show date. That condition is about the calendar, not about you — for a show two months away, the option simply is not there.
It also carries its own charge. A 10-cent PayPal payment fee is charged, and the FAQ states that this fee is not refundable even if you cancel your booking. One more condition sits in the same answer: PayPal is not available when you book through the Customer Center.
| What to check | Credit card | PayPal |
|---|---|---|
| Cards ruled out | FAQ: China Union Pay. The purchase guide also names American Express issued outside Korea | Not stated |
| Extra authentication | 3-D authentication, arranged with your card issuer | Not stated |
| Condition on timing | Not stated | Only when more than 180 days remain from booking to the show |
| Charge specific to this method | None stated | 10 cents, and not refundable even if you cancel |
| Paying a later delivery fee | Card only | Not offered for that step |
One rule sits outside the table. The payment method cannot be changed after purchase: the FAQ says to cancel the ticket and re-book it instead, which is only possible before the purchase due date and may incur the cancellation fee.
If you switch a booking from Will Call to overseas delivery, you pay the delivery fee separately, and YES24 states that fee can only be paid by card.
The booking fee is stated twice, with two amounts
The answer text says every booking charges 2,000 KRW as a commission. The same answer then carries a change notice dated August 14, 2023 at 10:00 KST, moving the fee from 2,000 KRW to 3,000 KRW per ticket. The page does not settle which figure applies today. Its Terms and Conditions do not settle it either: Article 3 says a fee is added when a member books, and that the booking fee policy may be posted separately. Read the amount on the payment screen before you confirm.
What the page does settle is the deadline for getting the fee back. The booking fee can be refunded until 23:59 on the day of the purchasing, and otherwise it is impossible. That is a same-day window, tied to the purchase date rather than to the show.
What this page does not cover
Cancellation charges, refund processing times and the deadlines for cancelling are on the next page in this series, because YES24 states them separately from the payment rules.
This series also does not cover automated purchasing, queue circumvention, or paying with a card that is not yours. If a card is declined, the answer here is which cards the operator excludes and what authentication it wants — not a way around the check.
Will my foreign credit card work?
YES24’s English FAQ and purchase guide name no accepted brands — only exclusions: the FAQ excludes China Union Pay, and the purchase guide additionally excludes American Express cards issued outside Korea. It also requires 3-D authentication for card payment on the global site.
Why can’t I see the PayPal option?
The FAQ gives two conditions. PayPal is available only if more than 180 days remain between the reservation date and the show date, so a closer show falls outside that window. It is also not available when the booking is made through the Customer Center.
I chose the wrong payment method. What does putting it right cost?
There is no switch. The FAQ’s route is to cancel the ticket and re-book it, which is only possible before the purchase due date and may incur the cancellation fee. The booking fee also stops being refundable after 23:59 on the day you bought it, so a re-booking the next day pays it again.
I switched to overseas delivery. Can I pay the shipping fee with PayPal?
No. That delivery fee is paid separately from the ticket, and YES24 states it can only be paid by card.
YES24 Global TICKET, step by step
Sources
- YES24 Global TICKET, “FAQ” (checked 2026-08-10) – https://ticket.yes24.com/English/FAQ
- YES24 Global TICKET, “Purchase guide” (checked 2026-08-10) – https://ticket.yes24.com/English/Guide
- YES24 Global TICKET, “Terms and Conditions”, Article 3, effective May 11 2023 (checked 2026-08-21) – https://ticket.yes24.com/Pages/English/Guidance/FnPerfTerms.aspx
